Business Studies Class 12 Worksheet Chapter 8 Controlling

1. Controlling is the last function of management. True or False?

2. List the steps in the controlling process. 

3. List two examples of quantitative standards.

4. List two examples of qualitative standards.

5. Why is it said that ‘planning is meaningless without controlling’?

6. Why is it said that ‘controlling is blind without planning.’?

7. Fill in the blanks:

1. Planning and controlling are ____ ____of management.

2. Planning is forward looking because _____________________. 

3. Planning is backward looking because ____________________.

4. Controlling is forward looking because ____________________. 

5. Controlling is backward looking because ___________________.

6. Planning is prescriptive whereas, controlling is ______.

8. Arun says that controlling is forward looking and not backward looking. Varun disagrees and says that controlling is backward looking and not forward looking. Who is correct?

9. Identify the concepts:

1. Control should, therefore, focus on key result areas (KRAs) which are critical to the success of an organisation.

2. Only significant deviations which go beyond the permissible limit should be brought to the notice of management.

10. Identify the feature of controlling in each of the following sentences:

1. Controlling is as much required in an educational institution, military, hospital, and a club as in any business organisation.

2. Controlling ensures that an organisation’s resources are being used effectively and efficiently for the achievement of predetermined goals.

11. Identify the point of importance of controlling in each of the following sentences:

1. A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised.

2. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities.

3. An efficient control system helps to review and revise the standards in light of such changes.

4. By exercising control, a manager seeks to reduce wastage and spoilage of resources.

12. Identify the point of limitation of controlling in each of the following sentences:

1. Control involves a lot of expenditure, time and effort.

2. Generally, an enterprise cannot control factors such as government policies, technological changes, competition etc.

3. Employees see control as a restriction on their freedom.

4. Employee morale, job satisfaction and human behaviour are such areas where this problem might arise.